Rideco Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we collect it, how we use it, how it may be shared, and your choices regarding communications from Rideco Inc.
By using our website, submitting an application or contact form, requesting transportation services, communicating with Rideco Inc., or otherwise providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Rideco Inc. may collect personal information including, but not limited to:
- Name
- Telephone number
- Email address
- Mailing or residential address
- Pickup and drop-off information
- Transportation or trip-related information
- Driver or contractor application information
- Vehicle information
- Driver license or other identification information when required for driver onboarding
- Communications you send to us by phone, SMS, email, website forms, or other methods
- Information voluntarily submitted through our website or services
We may also collect limited technical information related to website usage, such as browser type, device information, IP address, and website activity.
2. How We Collect Information
We may collect information when you:
- Submit a form on our website
- Apply to become a Rideco Inc. driver or independent contractor
- Request or receive transportation services
- Contact us by telephone, SMS, email, or other communication methods
- Provide information directly to Rideco Inc. employees or representatives
- Interact with our website or online services
3. How We Use Your Information
Rideco Inc. may use personal information to:
- Provide, coordinate, and manage transportation services
- Communicate pickup, drop-off, scheduling, dispatch, or trip information
- Communicate with drivers and applicants regarding onboarding, assignments, scheduling, documentation, and operational instructions
- Respond to questions, requests, or customer service inquiries
- Process driver applications and maintain required business records
- Improve our services and operations
- Maintain safety, security, and compliance
- Prevent fraud, misuse, or unauthorized activity
- Comply with legal, regulatory, contractual, or governmental requirements
4. Sharing of Personal Information
Rideco Inc. does not sell personal information.
We may disclose personal information to service providers, transportation partners, brokers, technology providers, governmental authorities, law enforcement, or other parties when reasonably necessary to provide our services, operate our business, comply with contractual obligations, or comply with applicable law.
Service providers receiving information from Rideco Inc. are expected to use such information only for the services they perform on our behalf or as otherwise permitted by law.
SMS Privacy
No mobile information, mobile opt-in information, SMS consent, or text messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.
Phone numbers and SMS consent obtained for Rideco Inc. text messaging will not be sold, rented, or provided to third parties or affiliates for their own SMS marketing purposes.
Information may be disclosed to telecommunications providers and technology service providers only as necessary to facilitate delivery of Rideco Inc. communications and operate our messaging services.
5. SMS/Text Messaging Terms
If you consent to receive SMS messages from Rideco Inc., you agree to receive informational and conversational text messages related to Rideco Inc. services.
Messages may include, but are not limited to:
- Driver application and onboarding updates
- Pickup and drop-off instructions
- Dispatch instructions
- Trip assignments and trip updates
- Schedule or availability communications
- Driver documentation reminders
- Operational instructions
- Customer service communications
- Transportation-related notifications
Message frequency may vary.
Message and data rates may apply.
Reply STOP at any time to opt out of SMS messages.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing goods or services where prohibited by applicable law.
After you opt out, Rideco Inc. will discontinue non-required SMS communications to that telephone number unless you subsequently provide consent again.
6. SMS Consent
Rideco Inc. obtains SMS consent directly from the individual receiving the messages.
Consent may be obtained through:
- A website application or contact form
- An optional SMS consent checkbox
- Written consent
- Verbal consent where permitted
- An individual initiating a text conversation with Rideco Inc.
- Other lawful methods of obtaining express consent
Rideco Inc. maintains records of SMS consent where appropriate.
SMS consent is specific to Rideco Inc. and is not transferred or shared with third parties or affiliates.
7. SMS Opt-Out
You may withdraw your consent to receive text messages at any time by replying:
STOP
After receiving a valid opt-out request, Rideco Inc. will stop sending SMS messages to that number except where a limited confirmation or legally required communication is permitted.
For assistance, reply:
HELP
8. Data Security
Rideco Inc. uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
9. Data Retention
Rideco Inc. may retain personal information for as long as reasonably necessary to provide services, maintain business and compliance records, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations.
10. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, understand website usage, improve performance, and enhance the user experience.
You may be able to control cookies through your browser settings.
11. Children's Privacy
Rideco Inc.'s website and communications are not intended to knowingly collect personal information directly from children under the age of 13 without the involvement or authorization of a parent, guardian, transportation broker, or other authorized party.
12. Your Choices
You may contact Rideco Inc. to request that we update or correct personal information you have provided, subject to applicable legal and recordkeeping requirements.
You may opt out of SMS communications by replying STOP.
13. Changes to This Privacy Policy
Rideco Inc. may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.
Updates will be posted on this website with a revised effective date.
14. Contact Us
If you have questions regarding this Privacy Policy, SMS communications, or Rideco Inc.'s privacy practices, please contact:
Rideco Inc.
Email: ridecoinc24@gmail.com
SMS Terms and Conditions
By providing your mobile telephone number and affirmatively consenting to receive SMS messages from Rideco Inc., you agree to receive informational and conversational SMS communications from Rideco Inc., including driver onboarding updates, dispatch instructions, pickup and drop-off information, trip assignments, schedule updates, operational communications, and customer service messages.
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for support.
Mobile opt-in information, SMS consent, and telephone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes.
For additional information, please review the Rideco Inc. Privacy Policy on our website.
